FAQ

Frequently Asked Questions

About Our Wines

Yes! Just email us the name and vintage of the wine(s) you want and we’ll try our best to accommodate your order!

Email orders@organiwinedirect.com.

Yes! They are organic or biodynamic and often both. Our winemakers are passionately committed to organic grape farming and wine-making. That means no pesticides, herbicides, GMO’s, added synthetics, or sulfites (over 100ppm) and all additives are organic (fining agents, yeasts, etc.).

Many small, artisan, organic producers can’t afford to pay for an “organic” certification. In these cases we rely on our knowledge of the producers and their practices and stand behind their organic designation. Often, these producers are the most organic of all… deeply committed organic farmers and winemakers crafting small-production wines with the highest natural/organic standards.

Our organic wines tend to have a brighter and more lively taste profile than non-organic wines. That’s because they haven’t been dulled by sulfites, chemicals, pesticides and other synthetic additives. The lively acidity and depth of flavor means they are generally exceptional with food. Get creative with your pairings!

Make sure not to serve the wines too warm or too cold. Serve whites at roughly 45-55 degrees and reds at 55-62 degrees.

Shipping

It takes 1-2 business days for us to process an order. Then we ship your wines immediately.

It takes about 2-3 days for wines to arrive on the west coast, and 5-7 days to arrive on the east coast.

The shipping company will attempt to redeliver 3 times, before holding it for local pickup. If the wines get sent back to us for some reason, we’ll arrange to re-ship!

We’ll ship replacements immediately and refund that order!

Yes, just log into your account on our website. Go to the My Account page > Addresses and change your shipping address.

Yes, but we have to charge $25 for shipping.

Orders

Yes! Just sign up for “every other month”. Then cancel any time within the next 60 days and you’re good to go!

Yes! Just email us the name and vintage of the wine(s) you want and we’ll try our best to accommodate your order! Email orders@organiwinedirect.com.

It takes 1-2 business days for us to process an order. Then we ship your wines immediately!

Of course, we urge you to see what your guests think. Is the wine bad (i.e. turned or corked?) or just not to your palette? If it’s the latter, we bet someone at your party loves it 🙂

But if you really don’t like a wine just let us know and we’ll replace it with something else!

Gifts!

Yes!

At checkout, select the “This is a gift” checkbox after the billing address section. Then enter the gift recipient’s information. If you want to include a note, add it to the “Special instructions” section and we’ll include a nice card for your lucky friend!

Email Address: You will need to enter an email address for the account. You can select either your own email or the recipient’s. We suggest using your own email for the account and then forwarding any important shipping info about the package to the recipient.

My Account

Yes! Just sign up for “every other month”. Then cancel any time within the next 60 days and you’re good to go!

Yes! Just email us the name and vintage of the wine(s) you want and we’ll try our best to accommodate your order! Email orders@organiwinedirect.com.

It takes 1-2 business days for us to process an order. Then we ship your wines immediately!

Of course, we urge you to see what your guests think. Is the wine bad (i.e. turned or corked?) or just not to your palette? If it’s the latter, we bet someone at your party loves it 🙂

But if you really don’t like a wine just let us know and we’ll replace it with something else!